Customer Service Agent

Keep clients engaged. Keep things moving.

Fount’s Customer Service Agent manages reminders, updates, and prompts to keep clients engaged. Rescheduling, no-show recovery, and ongoing nurture support continued communication with your firm.

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Built for law firms. Backed by Pearl.

How it works

Identify the next touchpoint
Support ongoing engagement with prompts for the next client touchpoint.
Send a reminder or update
Keep clients informed with timely reminders and updates from your firm.
Support continued engagement
Support rescheduling, follow up after missed appointments, and keep client communication moving.

Keep appointments on their radar.

Support reminders and timely client updates.

Recover missed connections.

Help prompt rescheduling and follow up after missed appointments.

Keep the next step clear.

Support ongoing outreach based on where someone is in their journey.

See Customer Service Agent in action